Privacy Policy

This is an English translation for your convenience. The German version is legally binding.

1. Controller

The controller responsible for processing personal data on this website is:

Dr. medic Gabriela Putinica
Neurology Practice
Jahnstraße 2
76344 Eggenstein-Leopoldshafen
Germany
Phone: 0721 35 25 4000
E-mail: gabriela@putinica.de

2. General information

We take the protection of your personal data seriously. We process personal data on this website only to the extent necessary for its technical operation, for handling your enquiries or – with your consent – for the purposes described below.

3. Visiting the website and server log files

When you visit this website, technically necessary data is processed, in particular your IP address, the date and time of access, the pages visited, browser type, operating system and error messages. This processing serves the secure and stable provision of the website and the prevention of misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a secure and functional website) and Section 25(2) No. 2 TDDDG.

Storage period: The log files are deleted automatically by the hosting provider after the retention period it has set, unless they are needed to investigate a security incident.

4. Hosting and content delivery

This website is operated with the website builder of Hostinger: Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.

Images, fonts and other files are delivered via Hostinger’s content delivery network (domain zyrosite.com). Your IP address is necessarily processed for this. Fonts are not loaded from Google servers.

Hostinger processes the data as a processor under Art. 28 GDPR on the basis of its Data Processing Addendum, which forms part of Hostinger’s Terms of Service.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in reliable presentation of the website).

5. Cookies and consent management

This website uses a cookie banner in which you can decide whether to consent to optional services. Your choice is stored in a technically necessary cookie (“cc_cookie”) so that the banner does not reappear on every page. The cookie contains only your choice and is stored for a limited period.

Legal basis for the consent cookie: Section 25(2) No. 2 TDDDG and Art. 6(1)(c) GDPR (proof of consent).

You can change or withdraw your choice at any time by deleting your browser’s cookies for this website. The banner will then appear again on your next visit.

6. Platform analytics (Amplitude) – only with your consent

If you consent to the “Platform analytics” category in the cookie banner, the analytics service Amplitude is loaded. The provider is Amplitude, Inc., 201 3rd Street, Suite 200, San Francisco, CA 94103, USA. The service is used by the website provider Hostinger to analyse the use and functionality of its platform.

Information about your device, browser and use of the website (e.g. pages visited, time) as well as a pseudonymous identifier may be stored in cookies and your browser’s local storage and transmitted to Amplitude. Amplitude is not loaded without your consent.

Legal basis: your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You can withdraw your consent at any time with effect for the future (see section 5).

Transfer to the USA: Data may be transferred to the USA. According to its own information, Amplitude is certified under the EU-US Data Privacy Framework; the transfer is based on this (Art. 45 GDPR).

7. Contacting us by phone or e-mail

If you contact us by phone or e-mail, we process the data you provide, in particular your name, contact details and the content of your enquiry, in order to deal with your request.

Legal basis: Art. 6(1)(b) GDPR (initiation or performance of a treatment contract) or Art. 6(1)(f) GDPR for general enquiries. Where you share health data with us, additionally Art. 9(2)(h) GDPR in conjunction with Section 22(1) No. 1(b) BDSG.

Storage period: The data is deleted once your enquiry has been fully dealt with. If the enquiry relates to treatment, the statutory retention periods for patient records apply (generally 10 years after the end of treatment, Section 630f(3) BGB).

Please do not send us medical reports or detailed health data by e-mail, as e-mails are not encrypted.

8. Online appointments via arzt-direkt

Online appointments are not booked on this website but via the arzt-direkt service of zollsoft GmbH, Ernst-Haeckel-Platz 5–6, 07745 Jena, Germany.

When you click “Book online”, you are redirected to arzt-direkt. Only there is the data you enter (e.g. name, contact details, preferred appointment and, where applicable, your concern) processed.

Legal basis: Art. 6(1)(b) GDPR; for information about your health, Art. 9(2)(h) GDPR. The privacy notice of arzt-direkt also applies.

9. External links

This website contains links to external websites, e.g. Google Maps (route planning), Wikipedia (information on conditions) and kvv.de (timetable). Data is only transmitted to the respective provider when you click such a link. No Google Maps map is embedded on this website itself.

10. Recipients of personal data

Personal data is only received by the service providers named in this policy (Hostinger, Amplitude if you consent, zollsoft/arzt-direkt), to the extent necessary for the respective purpose. Data is only passed on to other parties if there is a legal obligation or you have consented.

11. Your rights

Subject to the legal requirements, you have the right to:
– access your personal data (Art. 15 GDPR)
– rectification of inaccurate data (Art. 16 GDPR)
– erasure of your data (Art. 17 GDPR)
– restriction of processing (Art. 18 GDPR)
– data portability (Art. 20 GDPR)
– object to processing based on Art. 6(1)(f) GDPR (Art. 21 GDPR)
– withdraw consent at any time with effect for the future (Art. 7(3) GDPR)

To exercise your rights, please contact the controller named above.

12. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for our practice is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Lautenschlagerstraße 20
70173 Stuttgart, Germany
www.baden-wuerttemberg.datenschutz.de

13. Updates

This privacy policy will be updated if the website, the services used or the legal requirements change. Last updated: November 2026